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Lehi City is in the process of building a fiber-optic broadband network to provide high-speed Internet services to its community. After completing a Fiber Feasibility Study (see the study under the documents tab), Lehi City engaged in a competitive process to hire a company to design, construct, and operate a fiber network. This page will provide information and updates throughout the duration of the project.
This fiber network can bring you many benefits including:
Multi-Gig Internet Speeds
Virtually Unlimited Bandwidth Potential
A More Reliable Internet Connection
Are you interested in fiber? Get one step closer by visiting lehi.fibertomycity.com or by registering your address below. By pre-registering, you’ll receive updates about the fiber project, including when construction is set to begin in your area. Plus, pre-registering could help bring fiber to you faster because the interest shown on this platform will be one of the factors that will influence the buildout schedule.
Lehi City is in the process of building a fiber-optic broadband network to provide high-speed Internet services to its community. After completing a Fiber Feasibility Study (see the study under the documents tab), Lehi City engaged in a competitive process to hire a company to design, construct, and operate a fiber network. This page will provide information and updates throughout the duration of the project.
This fiber network can bring you many benefits including:
Multi-Gig Internet Speeds
Virtually Unlimited Bandwidth Potential
A More Reliable Internet Connection
Are you interested in fiber? Get one step closer by visiting lehi.fibertomycity.com or by registering your address below. By pre-registering, you’ll receive updates about the fiber project, including when construction is set to begin in your area. Plus, pre-registering could help bring fiber to you faster because the interest shown on this platform will be one of the factors that will influence the buildout schedule.
Ask a question about the project. You may submit a question here or call Staff using the contact information above. Questions and answers will be posted to the site.
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How big is a zone? How do we know what zone we are in? Have they gotten the parts to finish the last hut to start building yet?
Jimbo
asked
21 days ago
Generally, a zone is a geographic area of a neighborhood or neighborhoods containing around 600-700 residential locations. We will reach out to residents as we approach construction for their zone. Currently the shelters are in production with a project construction start date to be announced shortly.
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What is the realistic time frame for having fiber available to the bulk of Lehi residents
RTJ
asked
12 days ago
We anticipate the first customers to be connected by spring 2023. Construction is expected to be completed within 3 years from the start of construction, which is planned to begin in August 2022.
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You mention being in the final phase of selecting ISPs. Is there any estimated timeline for completing that as well as when we can expect to know pricing?
SGF
asked
13 days ago
We expect to have the ISPs selected and pricing available in early fall.
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Is there an upper-limit to the connection speed that ISPs will be able to provide over the Lehi Fiber network? Xfinity just increased their Fiber Offering to 6Gbps symmetrical to customers who are within range of their fiber nodes. Can we expect similar levels of service, but for all residents in Lehi?
Mark Evans
asked
13 days ago
The standard optic network terminal (ONT) that will be installed in homes will be capable of speeds up to 2.5 Gbps. If residents are interested in 10 Gbps, a different ONT will be required and provided at no cost.
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When will expect to get fiber in west lehi
Eric
asked
13 days ago
Design is still in process. Construction will first begin in areas within the city where fiber transport routes are required to establish the start of the network. On an ongoing basis, priority will be determined by many factors – one of which is the demand exhibited by residents. The City launched a website (click here) where residents can express their interest in a fiber connection and receive project updates. This feedback will be monitored and considered an important factor in developing the construction schedule moving forward.
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What sort of topology is to be used for the FTTx deployment? HFC, GPON, ActiveE?
natals8
asked
13 days ago
The network will be primarily GPON with some Active Ethernet.
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An over arching requirement of the Customer Service departments of all ISP's should include requirements that NONE of CSR work is off-shored...period. We are a USA community, based in the USA and we should demand employment of individuals providing the services to us be from our community. There is nothing more frustrating than losing internet access and trying to speak with CSR's that do not have (excellent) English and have not been trained in providing ISP Customer Service. Thanks!
D.MG.
asked
13 days ago
We appreciate your input and will pass it to our fiber team.
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Once this system is built will any of the 5G towers that popped up during 2020. (Way too close to residences) be going away? I would love to see a city ordinance that those towers cannot be within .5 mile (or more) of residences. Or maybe a city wide ordinance prohibiting signs/towers over a certain height to limit construction of those. Did the city review any heath studies related to the radiation those towers give off and the long term health impacts before granting permits for them?
Stacy
asked
26 days ago
The fiber buildout will not require cell towers to be removed. The setback the City Code currently requires for a cell tower from a residential property line is four times the height of the tower. The City follows federal regulations regarding 5G and other cell towers. If you have any concerns, you are welcome to email the City Council and Mayor. Their email addresses can be found here: https://www.lehi-ut.gov/government/elected-officials/.
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Can you give us an estimated cost for signing up for fiber?
Stan Crump
asked
14 days ago
We are in the final stages of selecting the Internet Service Providers (ISPs) who will serve on the network. We will finalize pricing and services, which will be competitive with other providers, once we know who will be on the network.
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So I heard that big announcements and updates are coming when will they be posted?
Jimbo
asked
20 days ago
Announcements will be posted on engagelehi.org, the City website, and the City Facebook page as they become available.
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